HOW WE HELP

Enjoy your Jane for years to come.

We want you to enjoy your Jane designs for years to come. Should your piece ever need servicing, you can entrust our specialists with repairing it to preserve its beauty and longevity.

To begin, contact the Concierge to obtain a Repair Request Form. Upon receipt, our jewelers will evaluate the item. The evaluation may take up to two weeks, after which we will contact you to discuss any service fees. We take into consideration “time owned” as well as “condition received” when evaluating a piece. Shipping charges and applicable duties and taxes will be your responsibility.

INITIATE A REPAIR →
Wear, Tear & Damage
Jane offers expert repair services to restore your treasured pieces, addressing wear, tear, and damage with meticulous care and attention to detail. Our skilled fine jewelry artisans use the highest standards of craftsmanship to ensure your jewelry remains as beautiful and durable as the day you acquired it.
Alterations
Our alteration services are tailored to ensure your jewelry fits flawlessly and suits your personal style. Each alteration is carefully crafted at our in-house atelier by Jane's expert fine jewelry artisans to maintain the integrity of the design, offering a perfect balance of comfort and luxury that is uniquely yours. (Offerings vary based on piece dimensions.)
Engraving
Jane's engraving services allow you to add a personal touch to your jewelry, making each piece uniquely yours. Whether it’s a meaningful inscription on a ring, a special message on a bracelet, or initials on a pendant, Jane's skilled artisans use precise techniques to create custom engravings that are both beautiful and lasting.
THE CONCIERGE

We are at your service.

Our Client Advisors remain at your disposal and would be delighted to assist you with your orders, style advice, gift ideas, and more.

Contact Us →
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