In-stock orders received before 6:00 AM ET Monday through Friday are processed and shipped the same day (when all products in the order are in-stock). In-stock orders placed after 6:00 AM ET Monday through Friday will be processed and shipped the following business day (when all products in the order are in-stock). Jane does not ship on weekends or U.S. federal holidays. Items ordered together may not always ship together. Mixed-availability orders will ship once all items are ready to ship (you can contact us to ship ahead in-stock pieces). Made to Order pieces will follow the lead time noted prior to purchase.
Please allow up to 2-3 business days for processing during holiday periods due to high order volumes.
Your My Jane account allows you to check the status of the order at any time.
Once your order has shipped, you will receive a shipping confirmation email which will include a link to track your shipment, where you will find the estimated delivery date.
Actual delivery dates cannot be guaranteed and are subject to circumstances beyond our control, including delays by the shipping carrier, supply chain delays, weather events, and other factors.
U.S. Shipping
We offer three domestic shipping services for the Continental U.S. and territories (including P.O. boxes):
- Ground Shipping: Complimentary on orders over $200; $9 for all other orders. Please allow 3–7 business days to receive your pieces (once shipped). Delivery to Hawaii and parts of Alaska may take more than 7 business days.
- Express Shipping: Complimentary on orders over $500; $18 for all other orders. Please allow 2 business days to receive your pieces (once shipped). Not available for P.O. boxes.
- Overnight Shipping: Complimentary on orders over $10,000; $45 for all other orders. Please allow 1 business day to receive your pieces (once shipped). Not available for P.O. boxes.
Please note that complimentary Express Shipping on orders over $500 requires a signature upon delivery for security purposes.
For shipping speed estimates based on your delivery region, please click here.
International Shipping
We offer two international shipping services for over 185 countries around the world:
- International Economy: Complimentary on orders over $500 USD; $59 for all other orders. Please allow 3–10 business days to receive your pieces (once shipped).
- International Express: Complimentary on orders over $5,000 USD; $79 for all other orders. Please allow 2–6 business days to receive your pieces (once shipped).
Jane is not responsible for any international duties and fees incurred with your order. The order recipient is the importer of record and must comply with all laws, regulations and restrictions of the destination country.
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Holiday Closures
The Jane warehouse will be closed on the following U.S. federal holidays. Normal shipping schedules resume the following business day. Please allow up to 2-3 business days for processing during holiday periods due to high order volumes.
- December 25, 2025 - Christmas Day
- January 1, 2026 - New Year's Day
- May 25, 2026 - Memorial Day
- July 4, 2026 - Independence Day
- September 7, 2026 - Labor Day
- November 26, 2026 - Thanksgiving Day
- December 25, 2026 - Christmas Day
